Who We Are
At ROI Property Management, we are a Real Estate Institute of Canada accredited and insured property management company, proudly owned and operated by Melanie and Todd Burgess. As experienced real estate investors and property managers, Melanie and Todd bring firsthand industry knowledge and a deep understanding of what it takes to successfully manage and maximize real estate investments.
With a strong presence in Simcoe County and surrounding regions, we provide comprehensive property management solutions tailored to the needs of homeowners, landlords, and investors. Our commitment to professionalism, integrity, and client success ensures that every property we manage operates efficiently while delivering maximum value.
Mission & Vision
At ROI Property Management, our mission is to be the most trusted property management team in Central Ontario, dedicated to supporting residents, clients, partners, and communities with professionalism and respect.
We strive to achieve this by combining innovative technology with integrity-driven communication and leadership, ensuring efficient, transparent, and results-oriented property management solutions. Our goal is to create seamless experiences, strong relationships, and lasting value for every property we manage.
Meet The ROI Team
At ROI Property Management, our team is dedicated to delivering exceptional service with expertise and integrity. Get to know the professionals who make it happen.
Todd Burgess
Managing Partner
As a Managing Partner at ROI Property Management, Todd brings over 10 years of extensive experience in property management and leasing across both residential and commercial sectors. Todd holds several esteemed designations from the Real Estate Institute of Canada, including Accredited Residential Manager (ARM), Certified Leasing Officer (CLO), and Accredited Commercial Manager (ACom).
With a strong commitment to excellence and a passion for real estate, Todd has successfully overseen a diverse portfolio, implementing strategic management practices that enhance property performance and maximize client satisfaction.
Todd's deep understanding of market dynamics, combined with his dedication to professional growth, ensures that he remains well-versed in the latest industry trends and best practices. With Todd’s leadership and expertise, this enables the team at ROI Property Management to provide clients with insightful guidance and innovative solutions tailored to their unique needs.
As a leader and team builder, Todd fosters a culture of collaboration and integrity within ROI Property Management empowering team members to deliver exceptional service and results. Todd’s commitment to building strong communities and enhancing both resident and ownership experience is at the core of his management philosophy.
Connect with Todd to explore how he can help you navigate the complexities of property management and achieve your real estate investment goals.
Melanie Burgess
Managing Partner
ROI Property Management has greatly benefited from Melanie’s unwavering values and leadership. With over a decade of corporate and professional management successes, she seamlessly integrates her personal and business accomplishments into the company’s daily operations and business plans. Melanie’s practical and ethical leadership, combined with her instinctive care for others, drives the growth and success of ROI Property Management. Her belief in filling a void in the industry through ethical decision-making and modern technology ensures positive and impactful change for the clients, residents, and community we serve.
Mahmoud Elmenshawy
Finance Manager
Mahmoud is a results-driven Finance Manager with over 14 years of experience in finance and accounting. At ROI Property Management, he leads financial operations with precision and strategic insight, ensuring optimal outcomes for both owners and vendors. With a background in banking and corporate finance, Mahmoud brings strong expertise in compliance, internal controls, and service delivery. He holds a CMA designation and an MBA, reflecting his commitment to excellence and professionalism.
Avery Burgess
Leasing Manager
Our leasing manager Avery takes pride in executing efficient leases and ensuring our clients receive the best customer experience. Her drive and passion for business push the leasing team to stay motivated and work with urgency and dedication. Avery oversees all aspects of the leasing department ensuring we are giving the best experience to our clients, resulting in exceptional outcomes. Avery's knowledge of the business and property management support the company in continuously growing and bettering systems and processes.
Hutton Burgess
Property Manager
Hutton ensures all action items within the property management department are executed efficiently and on time. He approaches every situation with a strong focus on achieving positive outcomes that align with our clients' financial goals while maintaining tenant satisfaction. Hutton excels at managing both people and conflict, serving as a respected and reliable face of our team. We’re proud to have him representing the company in the field and fostering strong relationships with clients and tenants.
Marie Seeney
Director of Operations
Marie Seeney is the Director of Operations at ROI Property Management, bringing over 20 years of experience in sales, account management, and operational leadership. Known for her strategic mindset and results-driven approach, Marie ensures that the company’s internal processes, client services, and day-to-day functions run smoothly and efficiently.
Prior to her role at ROI, Marie built a successful career managing key accounts and leading sales initiatives across a range of industries. Her strong communication skills and client-first mentality have consistently driven growth and strengthened long-term relationships.
Laura Moon
Project Manager
Laura is a highly skilled Project Manager with extensive experience leading new initiatives and driving company-wide projects from concept to completion. With a strong background in property management, she combines industry knowledge with exceptional organizational and leadership skills to streamline processes, improve efficiency, and ensure successful project delivery. Laura plays a key role in identifying opportunities for growth and implementing strategies that strengthen both operations and client experience. As a core member of our team, she is instrumental in moving new projects forward and supporting the company’s long-term vision.
Sydney Korevaar
Leasing Specialist
Sydney strives to provide exceptional service to both tenants and clients. Supporting key operations within the leasing department, she brings a sharp eye for detail and ensures that tasks are completed not only to a high standard but also with efficiency and timeliness. Her knowledge for technology and property management supports the leasing team in executing efficient leases with the best tenants, while also supporting clients and tenants financial goals.
Karylle Lacson
Resident experience specialist
Karylle is an integral part of the ROI Property Management team, working as our Property Management Admin. She keeps the day-to-day operations running smoothly, handling everything from documentation and tenant communications to supporting property owners. Karylle plays a key role in onboarding new properties and tenants, making sure everything is organized and completed efficiently. Her attention to detail and clear communication help make sure everything gets done properly.